Front Office 2019: Are firms getting value for money?

The Front Office is one of the most important and expensive areas of a wealth management business, so the question of whether firms are getting value for money, both from their front office professionals and from the systems they use, is crucial.

Compeer will be drawing from our extensive database of over 20 years’ worth of benchmarking data in order to investigate the significant variation between firms and the consequential effect on their top and bottom lines.

Join us on the 21st May when all this and more will be unveiled at the conference, where industry experts will also be sharing their views.







Event Information

15:30 – 16:00    Registration and refreshments

16:00 – 16:05    Introduction: Master of Ceremonies, Dr Tim May

16:05 – 16:25    Niral Parekh, Capco – Research into delivering high quality of service in wealth management

16:25 – 16:50    Alberto Cuccu, Objectway LTD & Matthew Lonsdale, Pershing

16:50 – 17:10    Richard Isham, Wedlake Bell – Team moves – Strategies for protecting your human capital

17:10 – 17:35     Networking Break

17:35 – 18:00     Callum McCarthy, Compeer – Review of Front Office costs and value received by Wealth Managers

18:00 – 18:20     Daryl Roxburgh, BitaRisk – Optimising automation – delivering value

18:20 – 18:40     Jonathan Gamble, Asset Risk Consultants (ARC) – Delivering infinite value, positive externalities and transparency

18:40 – 18:45     Summary: Master of Ceremonies, Dr Tim May

18:45 – 20:00     Networking, drinks and canapés

Dr Tim May (Master of Ceremonies)

Dr Tim May is a non-executive director of Investec Wealth and Investment. Dr May was CEO of the Wealth Management Association from 2010 to 2014. Prior to this he was a member of the Executive Management Team at Euroclear and Chairman of Euroclear UK and Ireland, EMXCo and Xtrakter. Tim joined the Euroclear Group as Chief Executive Officer of CRESTCO and was a member of the Euroclear Executive team in 2004. Previously he was Chief Operating Officer (COO) of Gerrard, the UK private client wealth management company. Prior to joining Gerrard in 2002, Tim was head of UK Operations and joint IT Head Worldwide for Investec. Before this, he was COO of Carr Sheppards Crosthwaite and Sheppards. His commercial career began at Chemical Bank, followed by seven years at Citicorp and later at the stock-broking firm Scrimgeour Vickers Asset Management. Before embarking on a career in finance Tim was a Schoolmaster for several years.

Richard Isham, Wedlake Bell

Richard specialises in UK and cross-border employment, data protection, whistleblowing, confidential information, TUPE and outsourcing, UK Bribery Act and FCPA advice for UK and, mainly, US businesses. He also advises businesses and individuals in relation to restrictive covenants, confidential information, remuneration strategies concerning team moves, whether acting for the “poacher” or the “gamekeeper”.

Niral Parekh, Capco

Niral leads the retail wealth and asset management solutions and delivery within Capco. He has previously held roles in the industry leading strategy, product and proposition teams and has been part of several propositions and business turnarounds.

Callum McCarthy, Compeer

Callum joined Compeer full time in September 2018 following graduation from The University of Warwick, where he obtained a MSc Masters in ‘Big Data & Digital Futures’. Prior to this, he had also interned with the firm in summer 2017.

His role entails a wide range of research on the UK Wealth Management Industry, as well as carrying out statistical analysis of Compeer’s extensive database, thereby supporting the development of the firm’s business performance benchmarking and bespoke research projects.

Alberto Cuccu, Objectway LTD

Having graduated in Computer Engineering from the University of Pisa, Alberto Cuccu joined Objectway in 1999. He has since served Objectway in roles ranging from Technical Director to Chief Operating Officer, to his current positions as CEO and Chief Client Solution Officer of Objectway Ltd. In this role, he ensures the delivery of an  effective value proposition to the market enabling maximum growth.

Matthew Lonsdale, Pershing

Matthew Lonsdale is Vice President and Relationship Manager for BNY Mellon Pershing. Matthew has responsibility for business development and relationship management, specialising in wealth managers and financial advisers.

Matthew has more than 20 years’ experience in financial services.  He joined Pershing in 2016 having previously worked at Asset Risk Consultants (ARC) where he was a director and head of business development. Prior to ARC, Matthew held a series of senior roles at Thomas Miller Investment Management and before that was head of business development at Psigma Investment Management.

Matthew is a member of the Chartered Institute for Securities & Investment (CISI) and of the Chartered Institute of Marketing (CIM).

Daryl Roxburgh, BITA Risk

Daryl Roxburgh, Global Head, BITA Risk, spent the first part of his career at leading private client and institutional investment managers. Starting as a private client fund manager at Buckmaster & Moore, he progressed to General Manager, private clients and ultimately IT Director for what had become Credit Suisse Asset Management. Daryl then consulted for M&G before moving to Prudential Portfolio Managers as Director, Global Head of IT.

Daryl has run BITA Risk since 2004, leading the design of its award winning private client suitability and risk management applications. A founding director of London Quant Group and contributor to a number investment books, he has joined the WMA FTSE Private Client Indices Committee in 2015.

Jonathan Gamble, Asset Risk Consultants

Jonathan manages ARC’s relationships with a wide range of intermediaries, seeking to provide practical solutions to their problems. He is a Director of ARC Research and has been with the company for eighteen years.

Prior to joining ARC, following a BSc (Econ) degree in Economics from the London School of Economics, Jonathan travelled for eighteen months around the world. On his return, he joined Morgan Stanley International foreign exchange trading desk in London. Two years later he moved to Sydney where he worked for Société Générale, becoming their youngest chief FX dealer and being promoted to Regional Chief Dealer in Singapore. After moving to Paris, he attended INSEAD completing an MBA gaining a Distinction. Jonathan holds the Chartered Wealth manager designation from the Chartered Institute for Securities & Investment of which he is a Fellow. He is also a qualified Trust and Estate Practitioner (STEP).

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