The Impact of Consumer Duty

Compeer and AssetQ, are holding a Consumer Duty seminar at 3pm on 15 February 2023 at Compeer’s offices in the City.

The FCA has introduced a set of Consumer Duty rules that will give consumers a higher level of protection and ensure that firms focus on consumer needs. The Duty is made up of an overarching principle and rules for firms and sets higher and clearer standards of consumer protection. It also sets expectations for new products or ways of working as business models change or develop.  Overall, there is an enhanced focus on the culture of a firm being dedicated to protecting consumers. This cultural change may be the biggest challenge for many organisations.

This seminar will examine the overall impact of the rules, where firms are expected to be in their implementation, and the stages remaining for firms to ensure that they will be compliant.

SigMacity operates the AssetQ platform, the world’s largest platform for independent and complete due diligence information on collective investments and their providers. AssetQ gathers qualitative information from fund providers using a proven questionnaire devised by the wealth and asset management industry – providing the answers fund buyers need to know, all presented in a single location in a consistent, comparable format.

AssetQ avoids the need to gather subjective textual documents from the fund provider. The AssetQ questionnaire does not seek opinion from the fund provider, simply concentrating on factual data.

We hope you and any of your colleagues who would find seminar useful are able to attend, and we look forward to seeing you.

ACCESS SLIDES

WATCH THE RECORDING

Event Information

15:00 – 15:30           Networking

15:30 – 15:35           James Brown, Compeer – Welcome & Introduction

15:35 – 15:50           Ian Whyte, Parkwell – Background to Consumer Duty

15:50 – 16:05           Sara Cody, Linklaters

16:05 – 16:25           Richard Green, AssetQ

16:25 – 17:00           Panel Discussion

(Alison Fawcett – Veritas Investment Partners, Richard Green – AssetQ, Sara Cody – Linklaters)

17:00 – 18:00           Networking

James Brown – Head of Client Services – Compeer

James joined Compeer in October 2006 as an analyst following his graduation from The University of Warwick, where he studied Mathematics, Operational Research, Statistics and Economics.  Today he manages Compeer’s team of analysts.

He has widely presented key trends in the UK Wealth Management Industry, with in-depth experience of providing statistical analysis of firms’ business performance. He regularly provides recommendations during presentations to Executive boards and is actively involved in bespoke research projects.

Ian Whyte, Senior Consultant – Parkwell

Ian is a senior consultant and has over 20 years of successfully delivering change in financial services, specialising in Wealth Management.  Ian’s experience of regulatory and business change includes successful delivery of major change programmes including MiFID I, MiFID II, and GDPR.  He is currently responsible for an ESG programme at a global Wealth Management firm.

Richard Green, Director – AssetQ

Richard has worked for over 25 years in tier-one investment banks in Europe, Asia, and Australia, leading global software development teams and also providing technical consultancy on all aspects of technology strategy, product development, and operations.

Sara Cody, Knowledge Counsel – Linklaters LLP

Sara is a Knowledge Counsel specialising in UK contentious regulatory work. She has experience of all aspects of regulatory enforcement and has written extensively on both FCA/PRA enforcement decisions and UK, EU and global enforcement trends.

Her technical expertise means she is frequently called upon by clients to design and deliver bespoke training on the FCA and PRA enforcement process and investigations skills, providing innovative solutions to enable them to navigate regulatory and legal change. She also regularly works with trade bodies and firms responding to FCA and government consultations concerning proposed changes to regulatory policy.

Sara has developed a particular expertise in the FCA’s new Consumer Duty. She is advising a number of firms on their implementation projects and supporting industry bodies with their response to this new regulatory regime. She leads Linklaters podcasts and webinar series analysing the proposals across a broad range of perspectives and has spoken at several industry conferences on this topic.

Research Partner

Other upcoming events

Compliance 2025: Enhancing trust and transparency

Wednesday 26th February 2025
15.00 - 18.00

To kick of the event calendar year we are delighted to invite you to our Compliance 2025 event, reviewing the impact regulations such as Consumer Duty have had on the UK wealth industry.

We are also delighted to once again be joined by the FCA to discuss ongoing expectations from the regulator.

WealthTech 2025: Unlocking the value of automation

Wednesday 26th March 2025
15.00 - 18.00

Compeer to review the value of automation and key areas of change required within wealth management firms

Wealth Management: The Yearly Review 2025

Wednesday 25th June 2025
14.30 - 18.00

Compeer to reveal the latest trends from our extensive annual business performance benchmarking survey for UK wealth management firms.