WEBINAR – Are CIO’s Meeting Their Clients’ Requirements?

With COVID-19 causing extreme market volatility and uncertainty, investors are likely to have shifted their investment requirements both in the short and long term. Compeer will therefore be conducting end investor research focusing on understanding their views on key investment themes.

The research will consist of interviews with 500 affluent and high net worth investors, all of which are currently receiving financial advice from either a wealth manager, private bank or IFA. Areas to be covered will include:

•          The importance of investment performance as part of the wealth management service

•          The evolving expectations of clients when using wealth managers to reach their financial goals

•          The impact of increased digital engagement and communication on client experience

We hope you can join us for this webinar, where Compeer will share the research results, as well as being joined by guest speakers and a panel of leading industry figures to share their views.

Please use the form below to register your interest in attending this webinar. A member of the Compeer team will then be in touch shortly.

There is no charge for this webinar for representatives of wealth management firms and private banks. A charge of £100 + VAT applies for service providers.

CPD certificates will be issued shortly after the webinar.

Event Information

16:00 – 16:05           James Brown, Compeer – “Welcome & Introduction”

16:05 – 16:20           Kim Woodhall, CREALOGIX – “Improving the Digital Experience for Investors”

16:20 – 16:30           Tom Thwaites, Compeer – “The Views of the Investors”

16:30 – 17:00           Panel Discussion

Daryl Roxburgh (BITA Risk), James Lawson (Tribe Impact Capital), Alan Higgins (Coutts)

James Brown, Head of Client Services – Compeer

James joined Compeer in October 2006 as an analyst following his graduation from The University of Warwick, where he studied Mathematics, Operational Research, Statistics and Economics.  Today he manages Compeer’s team of analysts. He has widely presented key trends in the UK Wealth Management Industry, with in-depth experience of providing statistical analysis of firms’ business performance. He regularly provides recommendations during presentations to Executive boards, and is actively involved in bespoke research projects.

Tom Thwaites, Research Analyst – Compeer

Tom joined Compeer in January 2019 having graduated from the University of Leicester with a BSc in Financial Economics. During his time at university Tom attended Katholieke Universiteit Leuven in Belgium as part of the Erasmus program where he furthered his studies into economics, finance, business management and econometrics. He also gained work experience in Beijing on a summer internship for a Chinese consulting firm which specialises on the Belt and Road initiative.

Now, as a member of the Compeer analyst team Tom works on a variety of bespoke research projects looking into different aspects of the Wealth Management industry, presenting the findings at Compeer conferences as well as supporting the team with the annual industry report and benchmarking services.

Kim Woodhall, Product Lead in Wealth – CREALOGIX

Kim Woodhall has over 15 years’ experience working in the wealth management industry. She began her career at Merrill Lynch in the USA and then transferred to London 13 years ago. She has worked as a Client Services Manager at several financial planning and investment management businesses in the UK. She was also part of the project team at Vanguard who launched their Direct to Consumer online portal offering. In her most recent roles, she was Head of Client Services at Thomas Miller Wealth Management, and then Canaccord Genuity Wealth Planning after a business merger. She managed a Client Services team, and was the project manager for the implementation of MiFID II regulatory changes within the business. She led the business integration of three merged Financial Planning businesses’ procedures, systems and training at Canaccord Genuity.

Kim recently joined Crealogix as Product Lead in the Wealth Management sector. In this new role, she will share her industry knowledge and experience with the product management team which will assist with shaping the future digital solutions at Crealogix for the wealth management sector.

Kim is studying part-time a MSc in Sustainability and Behaviour Change at the Centre for Alternative Technology. She has a keen interest in Impact Investing.

Daryl Roxburgh, President and Global Head – BITA Risk

Daryl is President and Global Head of BITA Risk (part of corfinancial), headquartered in London and with offices in Boston and New York. corfinancial serves banking and financial services organisations globally.

Daryl has over 30 years of investment industry experience. He joined BITA Risk in April 2004 and has led the design of its award-winning private client suitability, portfolio management and compliance and governance software applications, including BITA Wealth and BITA ESG Manager. Today, circa 20% of UK HNW and UHNW AUM is run through BITA Risk applications.

Prior to joining BITA Risk Daryl had been a Director and Global Head of IT for Prudential Portfolio Managers and also held senior positions at Credit Suisse. He sits on the PIMFA Indices Committee, was a founding director of the London Quant Group and has contributed to a number of investment books.

James Lawson, Partner & Co-founder – Tribe Impact Capital

James is a partner and one of the co-founders of Tribe Impact Capital, the UK’s only dedicated impact wealth manager. Tribe runs bespoke and model portfolios that follow their philosophy of investing in well-run businesses that are seeking to solve global challenges. Tribe is also a B Corp, part of a global movement that believe in business as a force for good.

James is also a Board Trustee and Investment Committee member at UnLtd, the largest supporter of social entrepreneurs in the UK. He holds the CFA designation and a Masters in Economics.

Alan Higgins, Chief Investment Officer – Coutts

Since joining Coutts in 2009, Alan Higgins has held a number of roles including as head of multi-asset investing, head of investment strategy and chief investment officer for the UK. Prior to wealth roles he had an institutional fixed income background, including managing money for sovereign wealth funds and central banks. He has more than 25 years of experience in portfolio management, including senior roles in fixed income portfolio management and working for a multi-strategy hedge fund. He is also a non-executive director of Nestlé’s UK and Swiss pension fund management companies.

With 25 years of portfolio management under his belt, Higgins now leads the investment team, which works on both discretionary and multi asset investment portfolios ranging from 100 per cent fixed income to equity growth mandates.

A mathematics graduate and CFA charter holder, Higgins previously worked at Morgan Stanley Wealth Management where he specialised in asset allocation, fixed income and alternative investments. Other previous experience includes senior roles in fixed income portfolio management and working for a multi-strategy hedge fund.

Other upcoming events

Wealth Management Yearly Review 2024

Wednesday 26th June 2024
14.30 - 18.00

Sharing results from our in-depth annual benchmarking survey, Compeer will outline the key business performance trends for the UK wealth management industry.

ESG 2024: Is client demand being served effectively?

Wednesday 25th September 2024
15.00 - 18.00

Demand for ESG services continues to rise among high net worth investors. Wealth management firms are adapting their services, but is this enough? Compeer will review the comparisons between what is being offered and what clients wish to receive in the ESG space.

How To Achieve Profitable Growth

Tuesday 1st October 2024
15.00 - 18.30

Compeer, who have benchmarked the UK wealth management industry for over 30 years, have highlighted that just under 40% of wealth management firms currently make a loss or return less than 10% net margin. The average net margin for the wealth management industry, as a whole for 2022, is 23%, which appears healthy.

This event will examine why so many firms are poorly performing and the practical measures they can take to improve their performance.